We reserve the right to refuse or suspend our response to inquiries from customers or inappropriate behavior beyond the bounds of common sense when responding to inquiries about our products and services.
In cases of malicious behavior, we will take appropriate action in cooperation with the police, lawyers, and other relevant authorities.

■ Conduct Considered Customer Harassment
The following are examples of conduct that we deem inappropriate

■ Violent or intimidating behavior
・Violence and physical aggression
・Intimidation, threats, intimidating remarks
・Abusive language or behavior

■ Slander and defamation
・Insulting or character-denigrating remarks
・Words or actions that damage honor or credibility
・Discriminatory remarks

■ Persistent requests or disruptive behavior
・Repeat the same request or complaint over and over
・Forcing us to deal with a problem for an extended period of time
・Unreasonable demands for apologies or compensation
・Unreasonable special treatment or excessive demands for service

■ Harassment via social networking sites and the Internet
・Posting the contents of our response on social networking sites
・Publishing slanderous or false information on SNS or the Internet
・Providing false information to our company

■ Invasion of privacy/stalking
・Photographing or recording employees without permission
・Prying into or disclosing personal information about employees
・Following, ambushing, or excessive communication

■ Acts of mental strain
・Suggesting suicide or self-harm and causing undue emotional stress to employees
・Inducing or suggesting suicide or self-harm by an employee or a third party

■Inappropriate behavior/others
・Sending inappropriate images or using sexually suggestive language
・Trespassing in the office or event venue
・Behavior that disturbs other patrons

■ To create a safe and comfortable environment
We appreciate your understanding and cooperation so that all customers can use our services comfortably.
If any of the above activities are confirmed, we may limit our response.