{"id":805,"date":"2025-04-22T14:00:43","date_gmt":"2025-04-22T05:00:43","guid":{"rendered":"https:\/\/www.dxg.jp\/en\/?page_id=805"},"modified":"2025-04-22T13:23:01","modified_gmt":"2025-04-22T04:23:01","slug":"customer-harassment-policy","status":"publish","type":"page","link":"https:\/\/www.dxg.jp\/en\/customer-harassment-policy\/","title":{"rendered":"Customer Harassment Policy"},"content":{"rendered":"<section class=\"lower-section\">\r\n<header class=\"page-header\">\r\n<h1 class=\"title\">Customer Harassment Policy<\/h1>\r\n<\/header>\r\n<section class=\"news-content\">\r\n<div class=\"post\">\r\n<p>We reserve the right to refuse or suspend our response to inquiries from customers or inappropriate behavior beyond the bounds of common sense when responding to inquiries about our products and services.<br>\r\nIn cases of malicious behavior, we will take appropriate action in cooperation with the police, lawyers, and other relevant authorities.<\/p>\r\n<div class=\"m1\">\u00a0<\/div>\r\n<p><span class=\"_weight-bold\">\u25a0 Conduct Considered Customer Harassment<br \/>\r\n<\/span>The following are examples of conduct that we deem inappropriate<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Violent or intimidating behavior<br \/>\r\n<\/span>\u30fbViolence and physical aggression<br>\u30fbIntimidation, threats, intimidating remarks<br>\u30fbAbusive language or behavior\r\n<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Slander and defamation<br \/>\r\n<\/span>\u30fbInsulting or character-denigrating remarks<br>\u30fbWords or actions that damage honor or credibility<br>\u30fbDiscriminatory remarks<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Persistent requests or disruptive behavior<br \/>\r\n<\/span>\u30fbRepeat the same request or complaint over and over<br>\u30fbForcing us to deal with a problem for an extended period of time<br>\u30fbUnreasonable demands for apologies or compensation<br>\r\n\u30fbUnreasonable special treatment or excessive demands for service<br><\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Harassment via social networking sites and the Internet<br \/><\/span>\u30fbPosting the contents of our response on social networking sites<br>\r\n\u30fbPublishing slanderous or false information on SNS or the Internet<br>\u30fbProviding false information to our company<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Invasion of privacy\/stalking<br \/>\r\n<\/span>\u30fbPhotographing or recording employees without permission<br>\u30fbPrying into or disclosing personal information about employees<br>\u30fbFollowing, ambushing, or excessive communication\r\n<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 Acts of mental strain<br \/><\/span>\r\n\u30fbSuggesting suicide or self-harm and causing undue emotional stress to employees<br>\r\n\u30fbInducing or suggesting suicide or self-harm by an employee or a third party<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0Inappropriate behavior\/others<br \/><\/span>\r\n\u30fbSending inappropriate images or using sexually suggestive language<br>\u30fbTrespassing in the office or event venue<br>\u30fbBehavior that disturbs other patrons<\/p>\r\n<p><span class=\"_weight-bold\">\u25a0 To create a safe and comfortable environment<br \/>\r\n<\/span>We appreciate your understanding and cooperation so that all customers can use our services comfortably.<br>If any of the above activities are confirmed, we may limit our response.<\/p>\r\n\r\n<\/div>\r\n<\/section>\r\n<\/section>","protected":false},"excerpt":{"rendered":"Customer Harassment Policy We reserve the right to refuse or suspend our response to inquiries from customers  [&hellip;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-805","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/pages\/805"}],"collection":[{"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/comments?post=805"}],"version-history":[{"count":1,"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/pages\/805\/revisions"}],"predecessor-version":[{"id":806,"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/pages\/805\/revisions\/806"}],"wp:attachment":[{"href":"https:\/\/www.dxg.jp\/en\/wp-json\/wp\/v2\/media?parent=805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}